A new resource for healthcare and revenue cycle leaders

At AKASA we regularly hear about the staffing problems healthcare revenue cycle departments are facing. It’s the #1 issue in the industry right now. A smoothly-operating rev cycle means more revenue for your organization, a more engaged team, and most importantly: a better experience for the community you serve. To help leaders overcome these staffing challenges, we’ve created a 30-page report with advice and best practices.

Inside you’ll find tips on:
  • Engaging and upskilling your staff
  • Creating a best-in-class training program
  • Managing a remote revenue cycle department
  • Expanding recruiting efforts
  • Improving workflows
  • Incorporating automation

We’ve had the same discussion in the revenue cycle for the past 25 years: how do we reduce churn, increase productivity, or drive down denials? We should be watching automation do everything we need it to do, embracing the fact that we can’t meet modern demands with humans alone. We haven’t significantly decreased cost-to-collect in ten years, so something has to change. We need to think about all those same twenty-five-year-old conversations and how automation fits into them.

Amy Raymond   VP of Revenue Cycle Operations at AKASA