Alpha Health Inc, the first Unified Automation company for healthcare, announced today its paper describing the company’s method of using a neural network to predict health care billing claim denials will be featured as a spotlight session during the Healthcare Systems, Population Health and the Role of Health-Tech Workshop during the International Conference of Machine Learning 2020 (ICML2020). Lead author of the paper, Byung-Hak Kim, Ph.D, and AI Technical Lead at Alpha Health will be featured in a pre-recorded spotlight session that airs during the workshop’s live session on Friday, July 17th. The paper was co-authored by other members of the Alpha Health technical team, including; Co-Founder and Chief Technology Officer, Varun Ganapathi, Ph.D; Co-Founder and Vice President of Engineering, Andy Atwal and Lead Machine Learning Engineer Seshadri Sridharan.

The paper describes one of the company’s machine learning models believed to be the first published deep learning-based system that successfully predicts how a claim will be paid in advance of submission to a payer. Called Deep Claim, this machine learning model predicts whether, when, and how much a payer will pay for a given hospital expense or claim.

“Deep Claim is an innovative neural network-based framework. It focuses on a part of the healthcare system that has received very little attention thus far,” said Varun Ganapathi, Ph.D., co-author of the paper and Co-Founder and Chief Technology Officer at Alpha Health. “While much attention has focused on the potential of artificial intelligence and machine learning in diagnostics and drug discovery, this paper demonstrates the opportunity to apply these same approaches at scale to the back office of healthcare which could save the U.S. billions annually in wasted healthcare spending.”

“I am deeply honored to have my work and the work of the team at Alpha Health featured in the Spotlight Session alongside five other papers from prestigious academic research centers, including University of Cambridge, Johns Hopkins University and NASA Frontier Development Labs, among others,” said Byung-Hak Kim, Ph.D., lead author of the paper and AI Technical Lead at Alpha Health. “The fact that our model was trained on real-world claims data and that development included real deployment scenarios will enable us to integrate our research directly into our solution more quickly than a conceptual or theoretical research approach would otherwise allow. This helps us ensure that our research will directly benefit our health system customers as quickly as possible.”

For this paper, Byung-Hak Kim and the Alpha Health team used almost three million de-identified claims to test the Deep Claim system. The data included in these claims contains demographic information, diagnoses, treatments, and billed amounts as inputs. The Deep Claim system then uses those inputs to predict the first response date, denial probability, denial reason codes with probability, and questionable fields in the claim. The ability to predict denial reason codes and questionable fields are especially promising as these key insights are required to proactively improve claims before they are submitted. The developers of Deep Claim demonstrated that the system performed about 22 percent better than the best baseline system.

The paper demonstrates that this deep learning system can accurately predict how an insurance company will respond to a claim. Automating this process could save individual hospitals millions of dollars each year. One of the machine learning scientists who reviewed the paper said it was “excellent work.”

“Grappling with the claims system is a key question that has been understudied in (Machine Learning) for health,” another reviewer wrote.

The U.S. spent about $3.6 trillion on healthcare in 2018, more than $11,000 per person, according to the Centers for Medicare and Medicaid Services. Recent studies have found that fully one-quarter of healthcare spending in the U.S. is wasteful. Administrative costs contribute the most significant share of that wasteful spending, and were estimated to cost about $266 billion annually. Estimates are that hospitals and healthcare systems spend about $120 in administrative costs for each claim just to recoup money owed them. This system of claim preparation and billing is at the core of the healthcare system in the U.S, and is a key driver of healthcare costs. Identifying ways to eliminate some of it by improving efficiency, correcting billing errors, and saving time could significantly reduce wasteful spending.

About Alpha Health

At Alpha Health, we believe every dollar spent on healthcare matters because healthcare matters to everyone. The first Unified Automation company for healthcare, Alpha Health, uses the same machine learning approaches that made driverless cars possible to provide health systems with a single solution for revenue cycle management. Alpha Health’s Unified Automation brings together the best of people, data, and technology to efficiently, accurately, and autonomously navigate the complex state of medical reimbursement in the United States. This enables health systems to reduce the cost of care and be better stewards of the healthcare dollar. Alpha Health is based in the heart of Silicon Valley. Learn more at