GUIDE
Prior auth superpowers: Improving the payer portal experience with GenAI
Payer portals are typically defined by poor UI, glitchy systems, and endless toggling between screens. Some call them ‘a black hole for productivity.’ But no more. Generative AI is giving patient access teams the superpowers they've always needed.
Here’s a peek at what this 10-page guide reveals:
- What GenAI is and why prior auth teams need it
- Common payer portal frustrations from patient access teams
- GenAI-powered solutions to each of these problem areas
- Proven advice from revenue cycle experts
