In a world of black and white revenue cycles, be a Pink Zebra

After more than 40 years in healthcare — from bedside nursing to CDI leadership — I’ve learned that real expertise isn’t just knowing the codes. It’s understanding the care behind them. A Pink Zebra is that rare professional who pairs deep revenue cycle knowledge with a working fluency in generative AI. She knows the workflows, the data, and the human impact. That combination doesn’t replace her — it empowers her. Pink Zebras see the full picture: clinical, financial, and technological. And that’s the future of our field.