Generative AI: A How-To Guide for HIM Leaders

If you're in revenue cycle or mid-cycle leadership, you're juggling shrinking margins, growing backlogs, and pressure to do more with less. Generative AI isn’t a future trend — it’s here, and it can help your team reclaim time, improve accuracy and compliance, prevent denials, and capture revenue that’s already been earned.

But adopting GenAI takes more than plugging in a tool — it takes a roadmap.

This guide walks you through every step, including:

• How GenAI fits into HIM — and where it delivers the biggest ROI

• The questions to ask before choosing an AI vendor

• How to earn staff and executive buy-in, train your team, and scale successfully

• What metrics to track to prove — and sustain — value

Whether you’re exploring your options or starting a pilot, this guide will help you lead with confidence.