Generative AI: A How-To Guide for HIM Leaders
If you’re in revenue cycle or mid-cycle leadership, you’re juggling shrinking margins, growing backlogs, and pressure to do more with less. Generative AI isn’t a future trend — it’s here, and it can help your team reclaim time, improve accuracy and compliance, prevent denials, and capture revenue that’s already been earned.
But adopting GenAI takes more than plugging in a tool — it takes a roadmap.
This guide walks you through every step, including:
- How GenAI fits into HIM — and where it delivers the biggest ROI
- The questions to ask before choosing an AI vendor
- How to earn staff and executive buy-in, train your team, and scale successfully
- What metrics to track to prove — and sustain — value
Whether you’re exploring your options or starting a pilot, this guide will help you lead with confidence.
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I’ve searched through charts, written countless queries, and seen how documentation gaps don’t just affect revenue — they affect patients and families. That’s why I believe generative AI (GenAI) represents such an important step forward.
Linda Schatz, RN, BSN, CCDS — Director of CDI at AKASA
